Business Support Reception and Administration

This is a fantastic opportunity for a proactive individual, who enjoys working in a busy, fast paced environment, to join us as we implement our organisational strategy, values and culture.

Tasks

The postholder will provide a consistent reception, attendance and administrative support function. The role receives and routes general enquiries, prepares approved information and recruitment packs, and provides event and office administration

The role also includes routine organisational ordering and petty-cash administration, day-to-day IT and SharePoint support, administrative support for the Business Support Lead, onsite health and safety monitoring, and limited medication support.

Requirements

Key qualification, skills and experience

• Maths and English at Level 2 (GCSE grade C/4 or equivalent)
• Professional, welcoming and customer-focused approach.
• Calm, reliable and resilient when dealing with a busy reception and competing demands.
• Flexible and adaptable, with the ability to respond positively to changing or reactive priorities.
• Uses initiative while recognising when matters need to be referred or escalated.
• Committed to inclusion, safeguarding and high standards of service.
• Strong administrative experience in a busy office, reception or customer-service environment.
• Experience of providing high-quality front-of-house and customer service by telephone, email and in person.
• Experience of maintaining accurate records, trackers, files and confidential information.
• Experience of managing a varied workload with frequent interruptions and changing priorities.
• Good working knowledge of Microsoft Office and confidence using digital systems for records, communication and administration.
• Understanding of confidentiality, data protection and the need to handle personal information appropriately.
• Excellent organisational and time-management skills, with the ability to multitask effectively.
• Ability to prioritise and reprioritise work quickly while maintaining accuracy and meeting deadlines.

Benefits

We offer a competitive salary package, a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.

Closing date of application 4th September 2026. Interviews will take place week commencing 14th September 2026 and you will be notified if you have been shortlisted or not.