Comrise

The Role
<ul>
<li>Perform day-to-day GHRS operations, functions and duties ensuring adherence to</li>
</ul>
service level standards and metrics
<ul>
<li>Administer ServiceCentral resolutions based on assigned access and other HR</li>
</ul>
systems-related support
<ul>
<li>Assists with maintaining accurate employee records including associate personal files
</li>
<li>Participate in ad hoc projects pertains to Human Resources and/or office-wide issues
</li>
<li>Follow the defined processes in GHRS. Cooperate on focused process efficiency,
</li>
</ul>
monitoring of workload and the implementation of the improvement projects
<ul>
<li>Identify the potential for better team efficiencies and agree with the leader on their</li>
</ul>
implementation
<ul>
<li>Fully responsible for keeping employee data accuracy and privacy
</li>
<li>Facilitate monitoring of team’s tasks and accurate entry of completion in trackers
</li>
<li>Sharpen expertise and deep knowledge of the HR issues to gain credibility in different
</li>
</ul>
areas
<ul>
<li>Enrich the processes and the value added services for the internal customer
</li>
<li>Facilitate professional excellence through quality delivery of GHRS tasks, expertise in
</li>
</ul>
the process mapping and the process designing.
The Requirements:
<ul>
<li>Bachelor's Degree
</li>
<li>HR Shared Services experience preferred.
</li>
<li>Strong written and verbal communication skills.
</li>
<li>Ability to plan and prioritize workload.
</li>
<li>Ability to use own initiative but work under instruction as required.
</li>
<li>Ability to work as part of a team and alone with a ‘can do’ attitude.
</li>
<li>Maintain good working relationships with colleagues across HR.
</li>
<li>Ability to provide a high standards of customer care.
</li>
<li>Methodical and organized
</li>
<li>Quick Learner and self-motivated.
</li>
<li>Flexible and adaptable to changes.
</li>
<li>Working knowledge of Excel and Word will be preferred.
</li>
<li>Willing to be assigned on rotating shift and in North America hours.
</li>
</ul>

Business Support Specialist (HR Shared Services Experience)

Business Support Specialist (HR Shared Services Experience)

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