Business Support Supervisor

The Business Support Supervisor is responsible for supporting supplier sourcing, procurement, logistics coordination, invoice handling, and administrative activities. The role works closely with suppliers, logistics service providers, and internal stakeholders to ensure timely and efficient business operations.

Key Responsibilities

Supplier Sourcing & Procurement

• Identify and source reliable and cost-effective suppliers based on business requirements.
• Build and maintain a database of potential suppliers and relevant supplier information.
• Request and evaluate supplier information, including pricing, capabilities, volume, regulatory compliance, and delivery terms.
• Coordinate with suppliers regarding purchase orders, order requirements, and delivery schedules.
• Support supplier negotiations, meetings, and contract discussions.

Logistics Support

• Coordinate with freight forwarders, trucking companies, and other logistics service providers for rates and schedules.
• Monitor the dispatch, shipping, and delivery of orders and provide regular shipment updates.
• Assist in preparing and organizing required shipping and export documentation.
• Conduct site visits, as required, to check supplier and service provider compliance with standard processes.

Invoice & Administrative Support

• Receive and verify invoices from suppliers and service providers against approved quotations.
• Coordinate payment requirements and maintain supporting payment documents in SharePoint.
• Maintain accurate records, reports, correspondence, and other business documentation.
• Assist in coordinating business permit renewals and prepare monthly reports.
• Perform other administrative activities necessary to support overall business operations.

Job Qualifications

• Bachelor’s degree in Business Administration, preferably with practical experience in logistics operations, supplier sourcing, and negotiations.
• Familiarity with export processes and documentation and coordination with 3PL service providers.
• Knowledge of procurement and supplier sourcing processes.
• Basic knowledge of accounting and invoice verification.
• Proficient in MS365 applications.
• Strong attention to detail, organizational, reporting, and communication skills.
• Able to multitask across sourcing, procurement, logistics, and administrative functions.
• Willing to perform field work and site visits as needed.
• Open to a flexible work schedule based on operational requirements.