Business System Analyst - IT Technical Role

Position Summary

We are looking for a Business System Analyst to join our technology team at our Ensenada Center of Excellence. This role is ideal for candidates with 1 to 3 years of experience in technical support, system analysis, or similar IT roles who want to grow their skills in system onboarding and configuration, troubleshooting, and data analysis.

Essential Job Duties/Primary Responsibilities

• Help with system setup, user access, and configuration updates.
• Review and adjust business rules using basic logic expressions.
• Investigate and resolve technical issues reported internally through the ticketing system.
• Use SQL to look up information, validate data, or help diagnose system problems.
• Support data migrations and integrations by preparing queries or reviewing data.
• Document system changes, configurations, and testing results.
• Participate in system improvement projects by providing analysis and helping coordinate updates.
• Work with the IT team when network support is needed for system operations.

Job Qualifications/Education

• Bachelor’s degree in IT, Computer Science, Engineering, Business, or related field (or equivalent experience).
• 1.5 to 3 years of experience in a technical support, system analyst, QA, or IT operations role.
• Basic understanding of SQL and interest in developing stronger database skills.
• Strong attention to detail and ability to document work clearly.
• Comfortable learning new systems and working with cross-functional teams.
• Basic knowledge of software development concepts (e.g., APIs, data structures, system logic, or coding fundamentals).

Additional information:

• Full Time - On-site at the Ensenada Zventus Center of Excellence
• Schedule Monday to Friday
• Please submit your CV in English.

Tipo de puesto: Tiempo completo

Beneficios:

• Apoyo al desarrollo profesional
• Aumentos salariales
• Descuento de empleados
• Descuentos y precios preferenciales
• Días de maternidad superiores a los de la ley
• Días de paternidad superiores a los de la ley
• Días por enfermedad
• Estacionamiento de la empresa
• Estacionamiento gratuito
• Programa de referidos
• Seguro dental
• Vacaciones adicionales o permisos con goce de sueldo
• Vales de despensa
• Vales de restaurante

Pregunta(s) de postulación:

• Do you have the possibility of working on-site in Ensenada, Baja California?

Idioma:

• Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial