Business System Analyst - Surabaya Placement

About About the job Business System Analyst - Surabaya Placement Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.

At Meratus, we are committed to digitalization, innovation, and transformation , ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer-centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.

We take pride in fostering a dynamic and inclusive workplace , where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability.

Position Overview We are seeking a Business Analyst to connect business needs with IT solutions. You will analyze requirements, design improvements, support testing, and train users to ensure effective and efficient systems.

Responsibilities

• Develop and maintain Functional Specification Documents (FSDs) for IT development projects.
• Collaborate with the Business Process Team to ensure alignment of processes with system enhancements or changes.
• Conduct User Acceptance Testing (UAT) to validate new features and system improvements.
• Create and execute test cases for new applications and system enhancements.
• Design and recommend solutions that improve application efficiency and effectiveness.
• Conduct training sessions to support user adoption of new features and processes.

Requirements

• Bachelors degree in Information Systems, Computer Science, Business Administration, or related field.
• Strong background as a Business Analyst or in a similar role within IT or business process improvement.
• Extensive understanding of system development life cycle (SDLC) and UAT methodologies.
• Ability to create clear and comprehensive FSDs, test cases, and training documentation.
• Familiarity with project management tools or methodologies (e.g., Agile, Scrum, or Waterfall) is a plus.