Business / Systems Analyst

Experience: 6–8 years
Preferred Background: Banking / Financial Services, with payments and cards experience strongly preferred

Job Overview

We are looking for an experienced Business / Systems Analyst to lead requirements elicitation, functional analysis, data mapping, API analysis, and reconciliation definition during the discovery phase. The role will translate business requirements into clear, detailed, and build-ready functional specifications while working closely with Business, Product, Architecture, Engineering, Operations, and PMO teams.

Key Responsibilities

• Gather, analyze, validate, and document business and system requirements through workshops and stakeholder discussions.
• Analyze current and target-state processes, workflows, business rules, data flows, and system interactions.
• Develop Functional Specification Documents (FSDs), process flows, use cases, acceptance criteria, and business rules.
• Create source-to-target data mappings, transformation rules, data dictionaries, and API functional specifications.
• Define reconciliation logic, matching criteria, exception handling, controls, and reporting requirements.
• Work with Solution Architects and Engineering teams to ensure requirements align with solution designs and technical scope.
• Maintain requirements traceability and support reviews, estimation, governance, and build-team handover.
• Identify requirement gaps, dependencies, risks, and downstream impacts.

Requirements

• 6–8 years of experience as a Business Analyst, Systems Analyst, or Functional Analyst.
• Strong experience in requirements elicitation, functional analysis, and detailed documentation.
• Hands-on experience with APIs, system integrations, data mapping, data analysis, and reconciliation processes.
• Experience creating FSDs, process flows, business rules, and acceptance criteria.
• Strong understanding of SDLC and Agile/Scrum, Hybrid, and/or Waterfall methodologies.
• Experience working with Architecture, Engineering, Product, and Business stakeholders.
• Banking or financial services experience highly preferred; payments and cards experience strongly preferred.

Technical Skills

• Requirements Management & Traceability
• Functional Specification Development
• API Analysis / Postman
• Data Mapping & Data Dictionaries
• Reconciliation & Exception Handling
• Process & Workflow Analysis
• Jira / Confluence
• Visio / Miro
• Microsoft Excel
• SQL

Candidate Profile

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Detail-oriented with strong documentation discipline.
• Able to work across technical and business teams.
• Comfortable working under tight timelines and managing multiple dependencies.
• Strong ownership and ability to deliver clear, complete, and build-ready requirements.