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Business Systems Analyst

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Onsite

Business Systems Analyst

River Island

Business Systems Analyst

Skills

SQL QueriesData AnalysisJiraConfluenceServiceNowFinancial PlanningDigital Transformation

2 months ago

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Important information


Contract type:

Permanent

Location:

Swindon, UK

Work mode:

Onsite

Published on:

1 September 2026

What they need


Technology Needs Translators. Business Needs Problem Solvers.

We’re looking for a Business Systems Analyst who can connect business needs with practical technology solutions.

You’ll work between business teams and technology specialists — understanding what people need, analysing how systems currently work, and helping turn requirements into improvements that make a measurable difference.

If you enjoy asking the right questions, solving problems, working with data, and improving the way businesses operate, this could be an excellent next step.

THE MISSION

Understand → Analyse → Improve → Deliver

Your role will include:

  • Capture, analyse, and document business and system requirements.
  • Work with stakeholders to understand processes, challenges, and desired outcomes.
  • Identify inefficiencies and recommend practical improvements.
  • Translate business requirements into clear technical specifications.
  • Create process maps, user stories, workflows, and supporting documentation.
  • Investigate system issues and contribute to root-cause analysis.
  • Support system development, testing, implementation, and release activities.
  • Coordinate user acceptance testing and record outcomes.
  • Analyse data and system information to identify trends and opportunities.
  • Maintain accurate requirements, change, and system documentation.
  • Work across operations, finance, commercial, and technology teams.
  • Contribute to digital transformation and continuous improvement projects.

WHAT YOU’LL BRING

You’ll ideally have:

  • Previous experience in business analysis, systems analysis, application support, or a similar technology environment.
  • Strong analytical and problem-solving ability.
  • Experience gathering, analysing, and documenting requirements.
  • Understanding of business processes and system workflows.
  • Familiarity with SQL, databases, reporting, or data analysis.
  • Experience with Agile, Scrum, or structured project delivery.
  • Strong communication skills with technical and non-technical audiences.
  • Excellent organisation and attention to detail.
  • Experience with tools such as Jira, ServiceNow, Confluence, or similar platforms.
  • A relevant qualification in Business Analysis, IT, Computer Science, or a related discipline is beneficial.
  • Candidates must have the right to work in the United Kingdom.

WHY THIS ROLE MATTERS

You won’t simply document requirements and move on.

You’ll help teams understand problems, improve processes, make better use of technology, and deliver change.

As your experience grows, you can build toward opportunities such as:

Senior Business Analyst → Lead Business Analyst → Product Owner → Technology Consultant → Business Systems Leadership

Progression will depend on individual performance, capability, and business opportunities.

NEXT STEP

Applications will be reviewed as they are received, with interviews expected to take place over the coming weeks.

Candidates currently working a 30-day notice period are welcome to apply, subject to the required start date.

Candidates must have the right to work in the United Kingdom.

EQUAL OPPORTUNITY

We are committed to providing equal employment opportunities to all applicants and employees. Qualified candidates will receive consideration without regard to race, colour, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

Job Type: Full Time, Permanent

Pay: From £54,000.00 per year

Benefits:

  • Canteen
  • Company events
  • Financial planning services
  • Free parking
  • Gym membership
  • Health & wellbeing programme
  • On-site parking
  • Relocation assistance

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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