Business Systems Analyst III

Serves as a senior liaison between business stakeholders and technical teams to analyze business processes, define solution requirements, lead system implementations, and drive continuous improvement initiatives across enterprise applications. Provides leadership for medium-to-large projects, facilitates stakeholder alignment, and recommends technology solutions that improve operational efficiency and support strategic business objectives.

• Provide business analysis and technical support for ERP, Quality and ancillary data collection systems that are integrated with ERP and Quality Systems.

• Apply broad working knowledge of ERP / Quality system standards, technologies, and methodologies to the definition and implementation of business systems or functions.

• Consult and interface with division management to define and document system objectives.

• Facilitate requirements gathering sessions with stakeholders to elicit, analyze, document, and validate business, functional, and system requirements.

• Develop process maps, use cases, functional specifications, and other analysis artifacts supporting solution delivery.

• Analyze current-state and future-state business processes and identify opportunities for automation, standardization, and continuous improvement.

• Determine program specifications or processes to achieve stated requirements.

• Test programs or system processes for adherence to stated requirements.

• Research the output requirements and business transactions to identify source data, processing logic, data security needs, system controls, and interfaces related to planning, program specifications, and system operation.

• Analyze business and operational data to identify trends, process inefficiencies, and opportunities for improved decision making.

• Collaborate with business leaders to define key performance indicators and reporting requirements.

• Document the implemented system to include a reference manual for the system and the required business practices/procedures.

• Provide appropriate levels of training for system users.

• Develop project plans and manage project execution.

• Lead medium-to-large application and business process improvement initiatives from requirements gathering through implementation and post-production support.

• Coordinate project activities among business stakeholders, technical resources, vendors, and third-party partners.

• Manage medium-to-large projects.

• Schedule and conduct project meetings with users and management.

• Direct subsystem activities that include consulting, design review, status reporting, implementation reviews and acceptance of results.

• Define issues, develop alternatives, determine impacts, and make recommendations.

• Prepare and present project proposals.

• Conduct post-implementation reviews and reports variances.

• Evaluate implemented solutions to ensure intended business benefits are achieved and identify opportunities for further optimization.

• Consult with Business and MIS Management on strategic directions.

• Partner with business leadership to develop technology roadmaps and recommend solutions aligned with organizational strategy.

• Provide subject matter expertise regarding enterprise systems, integrations, reporting solutions, and business process improvements.

• Contribute to the applications development standards and procedures at the department and division level.

• Off-shift and weekend application and systems support.

• Support change management activities including stakeholder communications, user acceptance testing, training, and user adoption efforts.

Qualifications

• Bachelor’s degree in information systems, Computer Science, Business Administration, Engineering, or related field; or equivalent combination of education and experience.

• Knowledge of business application design, implementation, integration, and support including HR, manufacturing, quality, finance, data collection, EDI, and cloud-based ETL solutions.

• Seven to ten years of experience in business systems analysis, enterprise application support, ERP implementations, and business process improvement initiatives.

• Demonstrated experience leading medium-to-large cross-functional projects.

• Experience gathering and documenting business and functional requirements.

• Experience facilitating workshops, stakeholder meetings, and requirements sessions.

• Experience supporting ERP, Manufacturing, Quality, Supply Chain, Engineering, or related business processes within a manufacturing environment.

• Experience supporting enterprise ERP platforms in manufacturing environments strongly preferred.

• Experience in project management approaches in a complex manufacturing environment. Ability to execute projects with minimal supervision.

• Excellent analytical, problem-solving, and decision-making skills.

• Knowledge of the following environments or software:

• ERP systems

• Enterprise integrations and APIs

• Cloud-based business applications

• Business intelligence and reporting platforms

• SQL databases

• ETL and data integration technologies

• Databases: Oracle, SQL, PL/SQL, MS SQL

• Familiarity with software development methodologies, integration technologies, and modern programming frameworks.

• Excellent verbal, written, presentation, facilitation, and stakeholder management skills.

• Confidentiality and ability to discern how and when information should be shared.

• Ability to support critical business operations and respond to high-priority issues when necessary.

• Ability to be flexible with shifting business priorities.

• Preferred Certifications:

• APICS Certification

• CBAP (Certified Business Analysis Professional)

• PMP or equivalent project management certification

• Agile or Scrum certification

• Lean Six Sigma certification