Business Systems Manager

ABOUT FISHWIFE

Fishwife is a woman-founded and led food company aiming to make ethically-sourced, premium, and delicious tinned seafood a staple in every cupboard. We source from responsibly managed fisheries and aquaculture farms to bring the vibrance of conservas culture to the North American table. We launched in December 2020 and have been feature by publications like The New York Times, Bon Appetit, Forbes, Vogue, LA Times, INSIDER, and many more.

POSITION OVERVIEW

We’re looking for a Business Systems Manager to support the critical systems, integrations, and data that keep our business running. This is a business-enablement role: you'll manage our ERP, EDI, and SaaS environment; maintain the integrations and automations that connect them; and ensure leadership can rely on the data in our environment. You will serve as the internal go-to data resource for the Fishwife team across Operations, Sales, Finance, and Marketing.

This is not a traditional IT support role. We need someone with a business systems background who can partner credibly with teams, answer questions, remove friction, and quietly make everything work.

KEY RESPONSIBILITIES

Systems Enablement

• Convert business problems into system solutions, through recommended workflows, system solutions, automated dashboards, or further integrations.
• Build, configure, and maintain integrations between business systems (ERP, EDI, WMS, e-commerce, CRM, finance, marketing) using APIs, iPaaS tools, and middleware. Monitor that order and inventory transactions are complete and accurate between systems.
• Manage EDI trading partner relationships end-to-end, including onboarding, document mapping, exception handling, and ensuring reliable order, shipment, and invoice flow.
• Maintain clear documentation for systems, processes, and trading partner specs.
• Act as an integrated partner to each department, helping to drive meaningful technical solutions which reduce manual workloads and increase data accuracy and process adherence.

REQUIREMENTS

• 5+ years of experience in business systems, operations technology, IT applications, or a related role.
• Experience in CPG, food & beverage, consumer goods, or DTC/wholesale environments.
• Excellent organizational, project management, and communication skills.
• Ability to convey ideas between technical and non-technical audiences
• Practical technical background, including some combination of:
• Troubleshooting an ERP and managing EDI environments.
• Familiarity with WMS, 3PL integrations, and e-commerce platforms (Shopify, etc.).
• Proficiency in Excel & Google Suite

Preferred Factors Include

• Experience working in smaller or growing brands where ownership and flexibility are required
• Exposure or experience to Cin7, Modus, and QuickBooks a plus, although relevant alternative system experience is suitable
• Other technical experience a plus:
• Scripting in Python, JavaScript, or similar
• Exposure using AI tools
• Setting up BI dashboards and working with data warehouse / reporting infrastructure.
• Bachelor’s or Master’s degree in a relevant discipline

FISHWIFE VALUES

At Fishwife, our four core values shape both our daily actions and our long-term vision. We aim to build a delightful world with intention and creativity , constantly surprising and inspiring our community. We are committed to being fantastic partners to everyone we work with—inside and outside the company. We embrace autonomy, trust, and proactivity , empowering each team member to think and act like an owner. And through it all, we move like water —navigating change with resilience, adaptability, and grace.

COMPENSATION

We offer a competitive salary package, strong health benefits, and an unlimited vacation policy.

Fishwife seeks individuals of all backgrounds and experiences to join our company. BIPOC, women, and LGBTQ+ individuals are highly encouraged to apply.