Business Technology Solutions Manager- Salesforce Delivery

What you’ll do  

• End-to-End Delivery Management
• Deliver exceptional client service, ensuring projects stay within expected timeframes and budgets.
• Review application and technical design documents, ensuring they follow Salesforce best practices and integrate effectively into the client's infrastructure.
• Team and Capability Development
• Develop team skills and collaborate to create accelerators and assets that enhance our service offerings to clients.
• Offerings and Business Development
• Collaborate with ZS and industry experts to define integrated programs and offerings, taking them to market with the client service teams.
• Lead large-scale business development and delivery engagements, especially in the Healthcare sector.
• Mentoring and Coaching
• Provide on-the-job feedback and coaching to team members and actively participate in the counseling and mentoring of junior consultants within the organization.
• Solution Architecture and Design
• Collaborate with healthcare organizations to understand their business needs and design customized Salesforce Health Cloud solutions.
• Lead the architecture and design of scalable, secure, and high-performance Salesforce Health Cloud implementations.
• Technical Guidance and Quality Assurance
• Develop and maintain technical documentation, including solution designs, data models, and integration patterns.
• Conduct code reviews and ensure best practices are followed for Salesforce Health Cloud implementations.

What You’ll Bring  

• Bachelor's degree with major in Computers or Electronics.
• 10+ years’ of overall professional experience; with at least 5 years in a leadership role within a professional services firm.
• Proven experience as a Salesforce Health Cloud Architect, designing and implementing solutions for healthcare organizations.
• Strong understanding of the Salesforce platform, including platform configuration, Visual Force, Lightning, Workflows, Apex, and AppExchange.
• In-depth knowledge of healthcare data models and HIPAA regulations.
• Proficiency in shaping, providing consulting, building & implementing solutions using Salesforce cloud offerings.
• Good understanding of DevOps as they apply to Salesforce, including various methodologies and tools such as Salesforce DX.
• Active Salesforce Certifications Architect is strongly preferred.
• Excellent communication and interpersonal skills.
• Willingness to travel to meet client needs.

Preferred Qualifications 

• Salesforce certifications, such as Salesforce Certified Application Architect or Salesforce Certified System Architect.
• Proficiency in using MuleSoft and familiarity with other Salesforce cloud offerings like Sales, Service, Community, and Marketing Cloud.
• Working experience with Salesforce.com organization to leverage the ecosystem.
• The successful candidate will demonstrate a high level of motivation, excellent problem-solving skills, a strong work ethic, and executive-level presence and communication.

Location - Bengaluru,Gurugram,Noida,Pune