Business Workflow Supervisor

Job Summary:

Stevens Clyde Business Solutions Ltd. is seeking a Business Workflow Supervisor to oversee the flow of everyday business activities across teams and service functions. The role will focus on keeping work moving efficiently, resolving workflow bottlenecks, and helping teams establish practical processes that support consistent business delivery.

What You'll Do:

• Supervise workflow activities across assigned business functions
• Monitor the movement of tasks, requests, and information between teams
• Review workloads and help establish appropriate priorities
• Identify delays, bottlenecks, and unnecessary steps within existing workflows
• Coordinate with teams to resolve process issues affecting day-to-day delivery
• Maintain workflow trackers and visibility of outstanding activities
• Support the introduction of revised procedures and working practices
• Clarify task ownership and hand-offs between different business functions
• Gather feedback from employees on recurring workflow challenges
• Review workflow performance and recommend practical adjustments
• Provide managers with updates on workload trends, process concerns, and improvement opportunities

Requirements:

• Experience in business operations, workflow coordination, process support, administration, service delivery, or a related environment
• Strong organisational and prioritisation abilities
• Ability to understand and coordinate multi-step business processes
• Good communication and cross-team collaboration skills
• Practical approach to identifying and resolving workflow problems
• Comfortable using business systems, spreadsheets, and workflow tools
• Ability to manage several priorities and follow activities through to completion
• Supervisory or process-improvement experience is helpful but not essential
• Business, operations, administration, or related qualifications are advantageous, with transferable experience also welcomed

Why Work With Us:

• Gain hands-on experience improving everyday business workflows
• Work across different teams and operational functions
• Develop valuable process and supervisory capabilities
• Take ownership of practical workflow improvements
• Build broader knowledge of business operations and service delivery
• Progress towards operations, process improvement, or business management opportunities

Pay: £46,000.00 per year

Benefits:

• Casual dress
• Company events
• Flexitime
• Free flu jabs
• Health & wellbeing programme

Work Location: In person