Busser (Afternoon Shift)

Description

• Serves patrons with food and beverages in a positive and friendly manner.
• Provides information to help food and beverage selections.
• Presents ordered choices in a prompt and efficient manner.
• Deliver food orders from the kitchen to customers tables rapidly and accurately
• Act as the contact point between Front of the House and Back of the House staff
• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
• Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
• Serve welcome drinks and hors doeuvres, upon guests arrival
• Ensure food is served in accordance with safety standards (e.g. proper temperature)
• Check-in with customers and take additional orders or refill water, as needed
• Remove dirty dishes and utensils
• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Responds to additional patron requirements by inquiring of needs and observing the dining process.
• Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
• Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
• Other duties may be assigned by the department head.

Qualifications

• Ability to communicate with the public, hotel staff, and management in a professional manner.
• Ability to learn safety, emergency, and accident prevention policies and procedures.
• Proven restaurant experience
• Hands-on experience in cashier duties
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy
• High school diploma is a plus but not required
• Ability to work a flexible schedule, including weekends and holidays.