Busser

Division JW Marriott Houston

Description The Busser plays a key role in supporting the restaurant team to deliver exceptional hospitality. This position enhances the guest experience by ensuring dining areas are guest-ready, buffets are replenished and presentable, food is delivered promptly, and guests are warmly greeted and seated when needed.

How You’ll Shape The Experience & Future

• Clear and reset tables quickly and efficiently, maintaining a clean and welcoming dining environment.
• Monitor buffet stations, replenish items, uphold cleanliness and presentation standards, and assist guests as needed.
• Deliver food orders promptly and accurately, ensuring proper presentation and plate placement.
• Greet and seat guests, assist with reservations and waitlists, and provide host support as required.
• Collaborate with servers, kitchen staff, and management to maintain high service standards.
• Keep service areas—including side stations, beverage stations, and bussing stations—organized and clean.
• Adhere to all health, safety, and sanitation guidelines.
• Assist with special requests and tasks assigned by supervisors to ensure smooth restaurant operations.
• Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

• Strong communication and teamwork skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Friendly, professional, and positive attitude.
• Reliability and flexibility in supporting multiple areas of the restaurant.
• Commitment to maintaining high hospitality and cleanliness standards.

Professional Experience

• Previous hospitality or restaurant experience preferred, but not required.
• Experience in bussing, food running, or guest services is a plus.

ACADEMIC BACKGROUND

• High school diploma or equivalent preferred.
• Ongoing training provided on the job to support success in this role.

Benefits

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time

Position Requirements

Successful completion of a background check is required prior to employment.

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.