Busser

Job Title

Busser

FLSA Classification

Non-exempt

Salary Range

Commensurate with experience

Reports to

Senior Food & Beverage Manager

Job Summary

The Busser in the Bistro Dining Room is responsible for ensuring the cleanliness and organization of dining tables and the overall dining area. This role supports the front-of-house team by clearing and resetting tables, assisting servers with delivering food and beverages, and maintaining a tidy, welcoming environment for members and guests. The Busser plays a key role in enhancing the dining experience by ensuring the restaurant is well-prepared and running smoothly, allowing the service staff to focus on delivering excellent service.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Clear and clean tables promptly after members or guests finish their meals, ensuring a tidy and welcoming environment.
• Reset tables with clean linens, silverware, glassware, and condiments in preparation for new guests.
• Assist servers with delivering food and beverages to tables, ensuring orders are accurate and timely.
• Maintain cleanliness and organization of the dining room, including wiping down chairs, cleaning spills, and sweeping floors.
• Monitor and restock supplies such as napkins, utensils, and condiments to ensure they are readily available to servers and guests.
• Assist with setting up and breaking down dining areas for special events, including rearranging furniture or decorations as needed.
• Help maintain cleanliness of the bistro's bathrooms and other public areas to meet club standards.
• Communicate effectively with servers, kitchen staff, and management to ensure smooth and efficient dining service.
• Follow all safety and sanitation guidelines to ensure a safe, clean, and hygienic dining environment.

Competencies

• Ensuring tables are cleared, cleaned, and reset accurately.
• Working effectively with staff to ensure smooth operations.
• Clear interaction with team members to meet guest needs.
• Supporting dining staff and contributing to guest experience.
• Prioritizing tasks and responding promptly to needs.
• Standing, walking, bending, and lifting during shifts.
• Adapting to changing tasks or priorities as needed.
• Keeping the dining area neat and efficient.
• Following hygiene and sanitation standards.

Supervisory Responsibilities

• No supervisory duties are included in this position.

Work Environment

• Primarily indoor work within the bistro dining area.
• Fast-paced and high-energy environment, especially during busy dining hours and peak service times.
• Frequent interaction with members, guests, and team members in a professional and friendly manner.
• Exposure to noise, especially during busy periods or special events.
• Requires the ability to move quickly and efficiently through crowded areas.
• Work hours may include evenings, weekends, and holidays based on the dining schedule.
• Physical demands include standing, walking, bending, and lifting during shifts.
• Occasional exposure to cleaning chemicals and other sanitation materials.

Physical Demands

• Ability to stand and walk for long periods throughout the shift.
• Frequent bending, reaching, and kneeling to clear tables and maintain the dining area.
• Lifting and carrying items such as trays, glassware, dishes, and cleaning supplies (up to 25 pounds or more).
• Ability to move quickly through crowded dining areas, especially during busy service times.
• Repetitive motions, including lifting, clearing, and resetting tables.
• Ability to work efficiently in a fast-paced, high-energy environment while maintaining focus on cleanliness and customer service.
• Exposure to cleaning chemicals and various materials for sanitizing surfaces and dining areas.

Education and Experience (Required and Preferred)

• High school diploma or equivalent preferred, but not required.
• Previous experience in a food service or hospitality environment is a plus, but on-the-job training is available.
• Ability to work in a fast-paced environment and maintain a positive attitude under pressure.
• Basic knowledge of food safety and sanitation practices preferred.
• Excellent communication skills and ability to work well with a team.
• Must be able to work flexible hours, including evenings, weekends, and holidays based on the dining schedule.

EEO Statement

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.