Busser/Runner

Title: Busser - Food Runner

Reports To: Restaurant Manager

Department: Food & Beverage

Summary of Position:

Responsible for cleaning areas in the restaurant / bar and work stations and delivering food in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.

Responsibilities:

• Promptly greet guests as they are seated providing required food amenities in a timely manner according to Company procedures

• Communicate in a timely and efficient manner with Servers and Hosts regarding guest needs and table availability to ensure extraordinary service

• Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures

• Assist servers as needed to provide exceptional guest service

• Thoroughly and professionally complete daily and weekly cleaning tasks

• Understand Company ISO (Environmental and Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas

• Other duties per Duties Checklist and as requested

Position Requirements:

• Obtain ServSafe Certification in accordance with Company policy as required
• Excellent customer service and people skills
• Ability to take direction and change tasks quickly
• Must be able to work a variety of day, night, weekend, holiday shifts
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education and Experience:

Education: High School Diploma or equivalent

Experience: Minimum (6) months in a restaurant establishment