Butler/Villa Host (Tabanan)

Key Responsibilities

• Welcome and assist guests with warm, personalized, and attentive service.
• Anticipate guest needs and ensure a smooth, comfortable, and memorable stay.
• Handle guest requests, reservations, transportation arrangements, and villa services.
• Provide recommendations for local attractions, dining options, and unique experiences.
• Coordinate with housekeeping and maintenance teams to ensure the villa is guest-ready at all times.
• Ensure villa facilities, amenities, and overall presentation meet high standards.
• Handle guest concerns professionally and provide prompt and effective solutions.
• Maintain accurate records of guest preferences, requests, and feedback.
• Build positive relationships with guests and consistently deliver exceptional hospitality.

Qualifications

• Minimum SMK Pariwisata or equivalent.
• Minimum 1 year of experience in hospitality, guest service, hotel, villa, or a related field.
• Fluent in spoken and written English.
• Excellent communication and interpersonal skills.
• Warm, friendly, proactive, and service-oriented personality.
• Well-groomed, presentable, and approachable.
• Detail-oriented with strong problem-solving skills.
• Passionate about delivering personalized and exceptional guest experiences.
• Flexible and willing to work in Kelating, Tabanan, Bali.