Buying Admin Assistant

This is a full time role working 4 days during the week 9am - 5:30pm plus alternate weekends, Saturdays 9am - 5:30pm and Sundays 10am - 4:30pm.

Job Purpose

To offer administrative support to the Buying Manager, offer product knowledge and support to the Lifestyle General Assistants and offer exceptional customer service to all customers.

Role Responsibilities

• Produce range sheets and purchase orders correctly and in a timely manner. Liaise with suppliers for all necessary information. Ensure that all orders are correct with current prices and barcodes and uploaded to the epos system prior to delivery.
• Provide copies of all authorised orders to shop floor
• Check all product confirmations and update range sheets and orders as necessary.
• Ensure any product updates, including promotions are processed in the system in a timely manner and correct signage is produced as necessary.
• Advise shop floor of any price changes and ensure that they are implemented and signage amended/prices changed as required in conjunction with relevant category team member.
• Check stock levels of core ranges and raise replenishment orders as required. Help to identify popular and slow selling items.
• Review product ranges in conjunction with the buyer and supplier, seasonally as required to ensure most up to date ranges and bestsellers are always included.
• Support warehouse team with delivery/barcode issues.
• Support shop floor team with handling customer queries and issues that are raised.
• Ensure a high level of customer service is met at all times and that any queries are dealt with or passed on to the relevant person in a timely manner.
• Ensure any issues are raised with line manager as necessary and update relevant system information.
• Ensure all relevant department information is accurate and up to date at all times
• Responsible for requests for credits in conjunction with the department team leader.
• Maintain excellent communication with marketing to ensure product launches are available on social and Point of Sale signs are accurate on shop floor at all times.
• To work/help on shop floor as necessary, particularly during busy periods.

Required qualifications & experience

• GCSE Maths & English to C or equivalent.
• A high level of computer literacy.
• Competent user of Microsoft Word, Excel & Outlook.
• A high level of verbal and written communication skills is essential.
• An excellent telephone manner and professional email correspondence is required.
• An ability to effectively communicate with team members at all levels including senior management is essential.

Preferred qualifications & experience

• Experience within a retail industry.
• Knowledge of the buying process within a retail environment.

Pay: Up to £13.75 per hour

Benefits:

• Bereavement leave
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking
• Sick pay

Work Location: In person