C2M L2 Support Engineers

Sophia Malik Sep 10, 2025

Key Responsibilities:

• Handle day-to-day Level 2 (L2) defect analysis and resolution.
• Prepare and deploy fixes in SIT, coordinate UAT testing and pre-prod support.
• Work with business teams to respond to C2M upgrade-related queries.
• Participate in defect review, RCA preparation, and documentation delivery.

Required Skills:

• Strong functional and technical understanding of Oracle C2M upgrade components.
• Experience with SOM and Device Management modules.
• Familiarity with ticketing tools (e.g., JIRA), version control, and testing cycles.
• Good communication skills for collaborating with business, QA, and infra teams.

Job Category: Software Engineer

Job Type: Full Time

Job Location: Riyad