Cab Operation Executive- BTS2627

8 Title: Cab Operation Executive

Location: Goregaon

Key Responsibilities:

• Manage car rental reservations and ensure smooth coordination with clients and drivers•
• Handle customer inquiries, bookings, and modifications via phone, email, and online platforms.
• Provide excellent customer service, ensuring client satisfaction and resolving issues promptly.
• Monitor the availability of cars and ensure timely dispatches.
• Coordinate with the operations team to manage the fleet, drivers, and other logistics.
• Maintain accurate records of reservations, payments, and invoices.
• Ensure compliance with company policies and safety standards during all operations.

Requirements:

• Minimum 2-3 years of experience in car rental services or a similar customer service role.
• Strong communication skills in English and local languages.
• Ability to manage schedules regularly.
• Proficiency in computer systems, including reservation software.
• A customer-centric attitude with the ability to handle stressful situations calmly and effectively.

Mail at [email protected]