Cafe Assistant

Bakery Assistant

Experience: 1-2 years in a bakery/café (managerial or senior supervisory role preferred)
Shifts: Flexible — must be open to rotational/weekend shifts as per store needs

Role: The Bakery Assistant will be responsible for the overall running — sales, customer experience, staff, cash, and coordination with the central kitchen.

What you'll do:

• Achieve monthly sales targets and drive footfall and repeat customers
• Ensure a consistently good customer experience — resolve complaints, maintain service standards
• Prepare weekly staff roster and manage shift planning
• Handle daily cash management, billing accuracy, and reconciliation
• Train, guide, and supervise store staff on service, hygiene, and product knowledge
• Give inputs on menu performance — best sellers, slow movers, and customer feedback
• Manage wastage — track and minimize spoilage and stock loss
• Ensure all store SOPs are followed correctly by the team
• Prepare and share daily and weekly reports (sales, stock, staff attendance, wastage)
• Place ordering indents to the central kitchen based on stock and demand
• Handle custom order requests from customers — cakes, bulk orders, special occasions — and coordinate with kitchen for fulfillment

Requirements:

• Good command over English (spoken and written) — will be handling reports and customer interactions
• Prior experience managing a small team in retail/F&B
• Strong ownership mindset and problem-solving ability
• Comfortable with basic reporting/Excel
• Willing to work flexible hours beyond shifts on festivals/special days.

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

• Where are you located?
• Expected in-hand?
• It's 10 AM - 10 PM, are you comfortable?
• How many years of experience?

Work Location: In person