Cafe Associate

About Chelsea Piers
Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.

With four locations in NYC and growing, Chelsea Piers Fitness is redefining the luxury fitness experience. We are a community built on Empowerment, Purpose, Transformation, and Community.

The Opportunity
At Chelsea Piers Fitness, we're more than a gym – we're a destination for connection, transformation, and community. If you're passionate about people, thrive in a fast-paced environment, and are looking to grow your career in the fitness and wellness space, we want to meet you.

Why You'll Love Working Here

• Complimentary All-Access Membership to Chelsea Piers Fitness plus discounts on in-club services.
• Team-Oriented Culture – we win together and support each other every day.
• Pathways for Growth – from hospitality to management, operations, personal training, and beyond.
• Purpose-Driven Work – every day is a chance to help someone feel seen, supported, and successful.

Role & Responsibilities

Responsibilities

• Positively engaging with customers
• Clean and restock fridges with food and beverage product
• Accepting orders and payments through Toast POS system
• Change keg lines when necessary
• Primary responsibility of making and serving all smoothie and beverage orders
• Answering customers' questions about menu choices; promoting and recommending menu options
• Maintaining inventory and equipment by cleaning and troubleshooting
• Keeping the work environment sanitary and organized
• Evaluating and modifying processes to improve efficiency and quality of service
• Ability to craft and serve salads and sandwiches to customers when needed
• Cook menu items in accordance with SOPs, with the most consistent and high quality of standards
• Prepare food for service (salad station, meats, sauces)
• Prepare coffee station for service
• Prepare Grab n Go items (sandwiches, wraps) in packaging to be displayed in fridge
• Take orders from customers directly or through Toast POS system and delivering in a timely manner

Qualifications

• Minimum of 6 months in customer service or related experience
• High school diploma/GED required. Preferably Associate Degree or higher.
• Positive, can-do and joyful attitude with the ability to multi-task in a fast-paced environment
• Community-minded
• Passionate about health & fitness
• Works well with others. Excellent communicator.
• Proactive problem solver
• Flexibility to work a non-traditional schedule – ability to work on nights, weekends and holidays as needed
• Ability to perform physical aspects of position, including but not limited to standing for a full shift & lifting up to 30lbs at a time.

Qualifications

• Excellent written, verbal, and interpersonal skills
• Ability to lift 30+ pounds
• Continuous standing and walking throughout work shift
• Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position
• Food Handler's license