Cafe Lead

Description:

Café Lead

Verde Canyon Railroad | Clarkdale, Arizona
Reports to: Café Manager, Copper Spike Café
Classification: Non-exempt | Hourly | Full-time / Part-time

Join Our Team

Verde Canyon Railroad is entering an exciting new chapter under new management, and we are looking for a passionate Café Lead to help shape the future of our Copper Spike Café experience.

This role is an opportunity to create memorable guest experiences, support a strong team, and bring energy and creativity to a unique hospitality setting.

About the Role

The Café Lead partners with the Café Managers to support daily operations, guide team members, and ensure every guest enjoys a welcoming and seamless depot experience. This is a hands-on leadership role for someone who thrives in a fast-paced, team-focused environment.

Lead and Support the Team

• Foster a positive, team-oriented environment
• Assist with training new team members
• Lead by example in guest service and professionalism
• Provide daily guidance and support to staff

Deliver Exceptional Guest Experiences

• Ensure friendly, efficient, and consistent service
• Maintain high standards for food and beverage quality and presentation
• Collaborate on menus and offerings
• Coordinate with reservations and operations teams

Support Daily Operations

• Assist with opening and closing procedures
• Maintain a clean, safe, and organized workspace
• Help with scheduling and shift coordination
• Step in during manager absences as needed

Contribute to Business Operations

• Assist with inventory and ordering
• Support catering, special events, and onboard service
• Adapt to changing needs and support the team as needed

Requirements:

• Experience in café, restaurant, or hospitality environments
• High school diploma or equivalent
• college or culinary degree preferred
• Previous leadership or supervisory experience preferred
• Pass a drug screening and background check
• Strong communication and interpersonal skills
• Positive, team-focused mindset
• Ability to work in a fast-paced, guest-focused setting
• Knowledge of food safety and sanitation practices
• Ability to stand for extended periods and lift up to 25 pounds
• Flexible schedule, including weekends and holiday