Cafe Manager

Lalla Zina Moroccan Sweets is looking for an experienced Restaurant & Café Operations Manager to take responsibility for the smooth and efficient running of our restaurant and café operations.

The role requires a hands-on manager who can lead the team, maintain excellent customer service, control costs and inventory, manage daily operations, and contribute to increasing sales and overall business performance.

Key Responsibilities

• Oversee daily restaurant and café operations.
• Manage and motivate front-of-house and kitchen staff.
• Prepare staff schedules and monitor attendance and performance.
• Maintain high standards of customer service and hospitality.
• Handle customer feedback and resolve complaints effectively.
• Manage inventory, purchasing, stock, and supplier relationships.
• Monitor food costs, wastage, and operational expenses.
• Track daily sales, cash handling, and POS operations.
• Manage Talabat, Careem, Deliveroo, and other delivery platforms.
• Ensure proper food safety, hygiene, cleanliness, and quality standards.
• Monitor product quality and presentation.
• Coordinate with management to implement sales and marketing initiatives.
• Identify opportunities to increase revenue and improve operational efficiency.
• Prepare daily/weekly operations and performance reports.
• Ensure the brand maintains a premium customer experience and professional image.

Pay: From AED4,000.00 per month

Work Location: In person