Café Manager

Job Overview

Stone Soup Café & Catering is looking for a skilled and passionate Café Manager to join our dynamic team. This role is ideal for someone with a strong management background and proven leadership & interpersonal skills. Previous culinary experience and creativity would be considered an asset. The manager must share the Stone Soup team’s commitment to high-quality food and customer service.

Key Responsibilities

• Overseeing daily café & catering operations, including opening & closing; food preparation & cooking; barista service; packaging and presentation of catering; delivery coordination for catering orders; cleaning and maintenance of the cafe space; and adherence to food and workplace safety protocols.
• Staff scheduling using Stone Soup’s scheduling system, 7shifts, working closely with the Social Enterprise Director & Coordinator.
• Labour-cost monitoring in partnership with the Social Enterprise Director.
• Hiring and training new staff, in partnership with the Social Enterprise Coordinator.
• Performance management for staff (expectations & accountability) in partnership with the Social Enterprise Director.
• Coverage for staff absences.
• Planning daily & weekly cafe specials.
• Portion, presentation & packaging quality control.
• Managing inventory & budgeting (in partnership with Social Enterprise Director): ordering food and supplies; receiving and checking orders; managing stock levels; managing waste/spoilage; communicating with suppliers & vendors.
• Overseeing customer service and customer issue resolution (cafe customers & catering clients)
• Coordinating catering requests via email and over the phone, working closely with the Social Enterprise Director, Coordinator, and Administrator.
• Regularly answering phone calls and emails.
• Overseeing the proper implementation and use of Stone Soup’s point-of-sale (POS) system, Lightspeed.

Qualifications

• 3+ years of management experience (does not have to be industry-specific)
• A degree or diploma in management, culinary arts, or an applicable field would be considered an asset, but post-secondary education is not a requirement.
• Experience in both café and catering settings is an asset.
• Must complete certified food safety training.
• Ability to multitask and stay organized in a fast-paced environment.
• Strong communication skills and a collaborative mindset.
• Flexibility to work early mornings, occasional weekends, and during special events.
• A valid Canadian driver’s license and a vehicle would be considered an asset.

What We Offer

The Saint John Learning Exchange - parent organization of the Stone Soup Café & Catering social enterprise - is not your typical workplace. For over 35 years, we’ve been a safe, inclusive space where adults and youth work toward their education and employment goals. Our team is built on creativity, collaboration, and a shared passion for community impact.

Perks & Benefits:

• Competitive salary based on experience
• Creative input into menu planning
• Opportunities for growth and skill development
• Supportive, community-focused work culture

How to Apply: Please apply with your resume on Indeed by October 16th, 2026.

Pay: From $21.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• Discounted or free food
• On-site parking
• Store discount

Work Location: In person