Cafe Manager

IMMEDIATE START PREFERRED.

About the role

As Café Venue Manager, you will be responsible for the overall performance, operational standards and day-to-day management of the venue. You will be expected to work actively alongside your team, particularly during busy service periods, while maintaining oversight of staffing, customer satisfaction, financial performance and operational efficiency. This is a hands-on, operational management position where the majority of your working time will be spent actively managing and supporting café operations.

Key responsibilities

• Actively participate in daily café operations, working alongside front-of-house and kitchen teams
• Lead and supervise service from the floor, particularly during peak trading periods
• Assist with taking orders, running food, clearing tables, customer service and other operational duties as required
• Support coffee and beverage preparation when necessary, subject to relevant skills and training
• Ensure smooth coordination between front-of-house and back-of-house operations
• Maintain exceptional presentation, cleanliness, food safety and service standards
• Oversee opening and closing procedures and ensure operational checklists are completed correctly
• Lead, motivate, coach and develop a diverse hospitality team
• Prepare and manage staff rosters in line with operational requirements and labour budgets
• Take ownership of venue performance, sales targets and operational KPIs

About you

• Previous experience as a Café Manager, Restaurant Manager, Venue Manager or similar hospitality leadership role
• Demonstrated experience managing a busy, high-volume hospitality venue
• Strong operational knowledge of café or restaurant service
• Excellent people management, communication and problem-solving skills
• Experience with staff rostering, labour management, inventory and cost control
• Ability to remain calm, organised and effective during high-pressure service periods
• Strong customer service skills and attention to detail
• Willingness and ability to work operationally on the floor throughout the day
• Availability to work a rotating roster, including weekends and peak trading periods
• Full working rights in Australia

Benefits

• Competitive full-time salary, based on experience and capability

• Superannuation in accordance with applicable legislation

• Direct communication and support from business owners

• Staff discounts and opportunities for professional development

• A fast-paced, dynamic working environment

About us

Coffee Capp'ital is a busy, fast-paced café located at DFO Perth Airport. We pride ourselves on delivering quality coffee, fresh food, exceptional customer service and a welcoming experience for our customers.