Cafe Manager

About the role

We're looking for an organised, hands-on Cafe Manager to lead the day-to-day operation of the Te Ara Ātea Café at Rolleston Library. You'll create a welcoming experience for library visitors and the wider community, while keeping the café running smoothly, safely and sustainably. This is a fixed term (12 month) maternity leave cover contract.

What you’ll do

• Lead the daily operation of the café, including opening and closing.
• Welcome customers and help create a friendly, inclusive atmosphere.
• Prepare and serve coffee, drinks and food, and maintain high standards of quality and presentation.
• Recruit, train, roster and support café team members.
• Manage stock, ordering, deliveries, waste and supplier relationships.
• Oversee cash handling, point-of-sale processes and daily records.
• Maintain food safety, hygiene, health and safety, and cleaning standards.
• Monitor sales and costs, and contribute to budgets and regular reporting.
• Respond to customer feedback and resolve issues promptly and professionally.
• Work collaboratively with library staff and support café activity that suits the library environment.

What you’ll bring

• Experience managing or supervising a café, hospitality venue or similar customer-facing team.
• Strong customer service and communication skills.
• Confidence leading, coaching and rostering a team.
• A practical understanding of café operations, stock control and basic financial administration.
• Knowledge of food safety and workplace health and safety requirements, or willingness to complete relevant training.
• A calm, adaptable approach and the ability to organise competing priorities.
• Reliability, initiative and a genuine interest in creating a welcoming community space.