Cafe Manager

Background

We are Crema, a popular medium size cafe in the heart of Lisburn city centre. We are open 7 days a week and usually open from 8.30-5pm and 10-4pm on Sundays. We serve great coffee, brunch, bakes and offer great service in a calming modern environment.

What we are looking for:

A manager who has experience managing a cafe/ restaurant and managing a diverse group of staff.

We are looking for an experienced individual with interpersonal skills, man management, organisational, and can offer great customer service.

Duties

• Manage all aspects of cafe operations, including staff scheduling, inventory control, and financial administration.
• Supervise and motivate team members, fostering a positive work environment that encourages teamwork and professional growth.
• Ensure excellent customer service by engaging with guests, addressing concerns promptly, and maintaining a welcoming atmosphere.
• Implement health and safety procedures across the premises, including food safety protocols and cleanliness standards.
• Monitor sales performance and develop strategies to optimise revenue streams while controlling costs.
• Maintain compliance with licensing regulations related to alcohol service and food handling.

Requirements

• Proven experience in restaurant or café management, with strong leadership qualities.
• Skills in serving, and barista services are highly desirable.
• Previous supervising or team management experience within a hospitality setting.
• Familiarity with food safety standards and food production processes.
• Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent communication skills coupled with a professional attitude towards customer service.
• Experience working in hotel or restaurant environments is advantageous.
• A proactive approach to problem-solving and staff development is essential for success in this role.

Pay: £14.50-£15.00 per hour

Expected hours: 30.0 – 40.0 per week

Experience:

• manager : 10 years (required)
• Hospitality: 10 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person