Cafe Server

Job Description – Cafe Server

Position: Cafe Server / Steward
Department: Food & Beverage
Location: Mumbai
Employment Type: Full-Time
Experience: 0–2 years in a cafe, restaurant, or hospitality environment

Job Summary

We are looking for a friendly, energetic, and customer-focused Cafe Server to join our team. The candidate will be responsible for providing excellent guest service, taking orders accurately, serving food and beverages, and ensuring a pleasant dining experience for all guests.

Key Responsibilities

• Greet and welcome guests in a warm and professional manner.
• Present menus and explain food and beverage items when required.
• Take accurate food and beverage orders and communicate them clearly to the kitchen/bar team.
• Serve food and beverages promptly and professionally.
• Ensure tables are clean, properly set, and maintained throughout service.
• Check on guests regularly and attend to their requests or concerns.
• Handle guest queries and coordinate with the supervisor or manager when required.
• Maintain proper hygiene and cleanliness standards across the service area.
• Assist with table clearing, resetting, and overall cafe upkeep.
• Follow all food safety, hygiene, and service standards.
• Coordinate with the kitchen and other team members to ensure smooth service.
• Handle billing/payment processes when assigned.
• Upsell menu items and suggest beverages or food items where appropriate.
• Ensure guest satisfaction and report any complaints or issues to the supervisor.
• Follow company policies, attendance requirements, and grooming standards.

Requirements

• Previous experience in a cafe, restaurant, or hospitality environment is preferred.
• Freshers with a positive attitude and willingness to learn may also apply.
• Good communication and interpersonal skills.
• Customer-oriented and polite personality.
• Ability to work in a fast-paced environment.
• Good teamwork and coordination skills.
• Basic knowledge of food and beverage service.
• Flexible to work in rotational shifts, weekends, and holidays.
• Well-groomed and professional appearance.

Key Skills

• Guest Handling
• Food & Beverage Service
• Communication Skills
• Order Taking
• Teamwork
• Customer Service
• Upselling
• Hygiene & Grooming
• Attention to Detail

Salary: As per experience and industry standards.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Food provided
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person