CAFE STORE HEAD

About the Company

Wedding Resources and Events Management Corporation is a leading provider of wedding and events catering services in the Philippines. Through our brands, including CAFE BARRO and BRIDE'S PARTY | BARRO'S CATERING, we create memorable celebrations and exceptional guest experiences. We are committed to building a positive, collaborative, and rewarding workplace where our people are valued, developed, and empowered to deliver excellence.

Role Summary

We are looking for an experienced and dynamic Cafe Store Head to lead and manage our café operations in Batangas. This is a full-time, on-site leadership role that offers an exciting opportunity to oversee daily café operations, develop a high-performing team, and ensure consistently outstanding service and quality standards for our guests.

Key Responsibilities

● Oversee and manage all daily café operations, including opening and closing procedures,

inventory management, and quality control standards.

● Lead, mentor, and develop café staff through recruitment, training, scheduling, and performance

management.

● Ensure full compliance with food safety, hygiene, sanitation, and health regulations at all times.

● Control operational costs by effectively managing budgets, optimizing supplier relationships, and

reducing wastage.

● Develop and implement seasonal offerings, promotions, and menu adjustments aligned with

customer preferences.

● Consistently deliver exceptional customer satisfaction through proactive staff coaching and

service excellence.

● Handle and resolve customer feedback professionally, driving continuous improvements in the

overall café experience.

● Maintain equipment and facilities, coordinating preventive maintenance and repairs as needed.

● Collaborate with other departments and the broader events team to ensure seamless operations

across all company functions.

● Identify opportunities for revenue growth and operational efficiency improvements.

Qualifications

● Minimum of 2 years of experience in café, restaurant, or food service management within the

hospitality or events industry.

● Proven leadership and people management skills with the ability to motivate and develop a team.

● Excellent customer service skills with a genuine commitment to delivering outstanding guest

experiences.

● Proficiency in Point of Sale (POS) systems and other relevant café management tools.

● Strong organizational, multitasking, and problem-solving abilities.

● Experience with budget management, cost control, and inventory management.

● Exceptional communication and interpersonal skills.

● Solid knowledge of coffee preparation and food & beverage service is a strong advantage.

● Background in hospitality management or a related field is preferred.

What We Offer

● Competitive salary and benefits package.

● Comprehensive health and dental insurance.

● Generous leave benefits including vacation, sick, and holiday leave.

● Career advancement opportunities within a growing organization.

● A positive, collaborative, and rewarding work environment.