Café Store Manager

Job Summary
Panera Bread is seeking an experienced, organized, and customer-focused Café Store Manager to oversee daily café operations and support a high standard of customer service, food quality, and team performance. The ideal candidate will lead café staff, coordinate daily activities, monitor operational standards, manage inventory, and maintain a clean and welcoming environment.

Key Responsibilities

• Oversee daily café and front-of-house operations.
• Lead, supervise, and support café team members.
• Coordinate staff activities to maintain efficient customer service.
• Monitor food and beverage quality, presentation, and order accuracy.
• Ensure customers receive friendly, professional, and timely service.
• Address customer questions, concerns, and service issues professionally.
• Coordinate with kitchen and service teams to maintain smooth operations.
• Monitor POS transactions and support proper cash-handling procedures.
• Assist with employee training, coaching, onboarding, and development.
• Coordinate shift coverage and assist with staff scheduling.
• Monitor food, beverage, packaging, and operating supplies.
• Assist with inventory counts, ordering, receiving, and proper storage.
• Maintain clean, organized, and sanitary café and service areas.
• Ensure equipment and workstations are properly cleaned and maintained.
• Support compliance with food-safety, sanitation, and workplace safety procedures.
• Assist with opening, closing, and other routine café management duties.
• Communicate operational needs, staffing issues, and supply concerns to appropriate management.

Qualifications

• Previous café, restaurant, food-service, hospitality, or retail management experience preferred.
• Experience supervising and supporting customer-service team members.
• Strong leadership, communication, and interpersonal skills.
• Excellent organization and time-management abilities.
• Strong customer-service and problem-solving skills.
• Familiarity with POS systems, inventory procedures, and cash handling.
• Knowledge of food-safety and sanitation practices.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to train, coach, and motivate team members.
• Reliable, professional, and team-oriented work ethic.
• Strong attention to cleanliness, food quality, and service standards.
• Comfortable standing and moving for extended periods.
• Flexible availability, including mornings, evenings, weekends, and holidays as needed.

About the Company
Panera Bread is a café and bakery-style restaurant business focused on providing a variety of food and beverage options in a welcoming environment. The company emphasizes quality food, customer service, efficient operations, teamwork, cleanliness, and consistent café service standards.

Pay: $17.00 - $22.00 per hour

Expected hours: 33.0 per week

Work Location: In person