Cafe Supervisor

Cafe Supervisor — Blackwood Cronulla

Location: Cronulla, NSW Position Type: Full-Time / Part-Time

About Us

Blackwood Cronulla is a busy, much-loved local cafe known for great coffee, quality food, and a genuinely welcoming vibe. We're on the lookout for a Cafe Supervisor to help lead our floor team and keep service running smoothly during our busiest periods.

About the Role

As Cafe Supervisor, you'll be a key part of our leadership team, working the floor day-to-day while supporting the smooth running of the business. You'll set the tone for the team with a positive, can-do attitude and help make sure every guest has a great experience.

What You'll Be Doing

• Working the floor during service, leading by example with hands-on hospitality
• Supervising and supporting staff during busy shifts, keeping the team motivated and on track
• Assisting with day-to-day operations — rostering support, stock checks, opening/closing procedures
• Training and mentoring new and existing team members
• Handling customer queries and resolving issues quickly and professionally
• Maintaining high standards of service, presentation, and cleanliness
• Stepping in wherever needed: coffee, floor, or jucie support to keep service flowing
• Helping foster a positive, high-energy culture within the team

What We're Looking For

• Proven experience in a hospitality environment
• Previous supervisory or team leadership experience
• A genuine can-do attitude; someone who rolls up their sleeves and gets stuck in
• Strong communication and people skills
• Ability to stay calm, organised, and solutions-focused under pressure
• A positive, natural leader who brings energy to the team
• Flexibility to work early mornings, weekends, and peak trade periods
• Solid barista skills highly regarded

What We Offer

• Supportive, fun team environment
• Opportunity to grow within a well-established, respected local business
• Competitive pay in line with experience

To Apply: Send your resume and a short note about yourself to [email protected] or [email protected].