Cafe Supervisor

About the role

You run the café day to day. Doi Chaang sets the recipes, the beans and the retail pricing — your job is to make sure the store opens on time, the drinks are consistent, the cash is right, the stock never runs out, and the team turns up and performs. You are the person accountable on the floor when the owner is not there.

Key responsibilities

• Shift and team management — build the weekly rota, manage attendance and breaks, arrange cover for absence, enforce punctuality.
• Opening and closing — arrive 05:30 for prep (bake-off, machine warm-up, float count), open doors to customers by 6:30am–7:00pm, and manage cash-out and closing checklist.
• Product quality and bake-off — ensure every drink meets Doi Chaang standard regardless of who makes it. Oversee the daily bake-off: finishing par-baked frozen pastries (croissants, cinnamon rolls, cakes and similar items) in the in-store oven to the correct temperature and timing. This is a finishing process, not scratch baking — no pastry-making experience required. Manage daily quantities and control waste.
• Stock and ordering — order and receive beans and equipment from Doi Chaang and frozen bakery from Synova. Set par levels, run stock counts, keep a waste log.
• Training — onboard and train new baristas to franchise standard, including the bake-off finishing process. Maintain a written training checklist for each new hire.
• Customers and premises — handle complaints, maintain cleanliness and food hygiene compliance, and manage the relationship with Circle Condominium building management.
• Reporting — submit a daily report to the CEO covering sales, cash variance, stock issues and waste.

About you

• Fluent Thai; conversational English (customers are condo residents and foreign visitors)
• Minimum 2 years in café or F&B, including at least 1 year as a shift leader or supervisor
• Confident operating automatic espresso equipment (Bianchi or equivalent)
• Comfortable finishing par-baked frozen pastries in an oven (Synova-style products) — no scratch baking or pastry background needed
• Food handler certificate held, or willingness to obtain one before opening
• Able to reliably arrive for 05:30 prep start — your commute must support this
• Comfortable with POS systems and basic cash and stock reporting
• Previous franchise café experience (preferred)
• Experience opening a new store (preferred)
• Working knowledge of Excel or Google Sheets (preferred)

About us

ANQA Group Co., Ltd. operates Doi Chaang Caffè at Circle Condominium, Ground Floor, 1674 New Phetchaburi Rd, Makkasan, Ratchathewi, Bangkok 10400.

Benefits

• 20,000 – 22,000 THB per month plus social security
• One rest day per week and public holidays
• A senior role from day one in a new store, with genuine scope to grow as ANQA expands