Café Supervisor

The Role

We are looking for an energetic, reliable, and hands-on Café Supervisor to join our team for 20–35 hours per week.

As a supervisor, you will lead shift operations, motivate team members, and ensure every customer leaves with a great experience. You will play a key role in maintaining smooth service during busy seaside peak periods, maintaining high food safety standards, and supporting management with day-to-day café operations.

Key Responsibilities

• Shift Leadership: Oversee daily floor operations, guide floor and counter staff, and ensure smooth, efficient workflow during rush periods.
• Customer Excellence: Deliver friendly, attentive customer service and resolve any guest queries or feedback professionally.
• Quality & Food Safety: Maintain high food hygiene standards (HACCP/COSHH), allergen awareness, and proper food presentation across cooked food, coffee, desserts, and ice cream counter service.
• Till & Cash Handling: Manage point-of-sale (POS) operations, open/close procedures, and cash float balancing.
• Stock & Inventory Management: Assist with stock checks, monitoring supplies, minimizing waste, and restocking display cases and ice cream tubs.
• Team Support: Onboard and mentor junior front-of-house staff and team members.

Requirements & Skills

• Experience: Previous supervisory or team leadership experience in a café, restaurant, or fast-paced hospitality environment preferred.
• Passion for Hospitality: Friendly demeanor, excellent communication skills, and a strong work ethic.
• Problem Solver: Ability to remain calm, focused, and efficient under pressure during busy weekend or holiday rushes.
• Flexibility: Comfortable working a flexible rota, including weekends and bank holidays.

Benefits

• Flexible scheduling (20–30 hours per week).
• Staff discount on meals, drinks, and famous Mauds ice cream!
• Supportive, friendly team culture in a stunning coastal location.
• Opportunities for growth and career progression within the business.

How to Apply

If you have a passion for hospitality, love working with people, and want to join the team at Café Mauds, we’d love to hear from you! Please apply with your updated CV and a brief summary of your previous experience.

Pay: From £13.00 per hour

Benefits:

• Discounted or free food
• Employee discount

Work Location: In person