Goodcoco Sdn Bhd
Cafe Supervisor
25 days ago
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Important information
Contract type:
Permanent
Location:
Papar, Sabah, Malaysia
Work mode:
Onsite
Published on:
1 October 2026
What they need
About the role
Cafe supervisor acts as the link between upper management & staffs. They manage daily operations, lead the team and ensure fast, high-quality service.
Key responsibilities
- Ensure cafe is clean, organized & ready for operation
- Monitor daily workflow & ensure smooth coordination between departments
- Ensure staff follow company SOPs, service standards & operational procedures
- Monitor wastage & take appropriate action to reduce unnecessary losses
- Supervise, guide & motivate staff during daily operations
- Ensure proper communication between team members and management
- Assist management in identifying staff performance and operational issues
- Train new staff on cafe procedures, cleanliness and basic operational standards
- Assist with daily operational reports and checklists
- Record and report incidents, customer complaints, wastage, stock issues and operational concerns
About you
- Diploma in Hospitality Management or equivalent, or SPM or STPM
- Diploma with 2 years experience in hospitality, administration or any related settings, or SPM or STPM with 3 years in F&B industry
- Knowledge in food safety regulations & health standards
- Able to take initiative and creative in solving problems while staying calm
- Strong attention to detail & time management skills
- Willingness to learn & adapt quickly
- Good communication & multitasking skill
- Able to work individually & in a team
Benefits
- Staff discount
- Medical claim
- Annual leave, medical leave
About us
GOODCOCO SDN BHD
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