Café Supervisor

ME — Cafe Supervisor

Location: Coalisland, County Tyrone

The Role

We’re looking for a reliable, enthusiastic and hands-on Cafe Supervisor to help keep ME running smoothly day to day.

You’ll play an important role in leading the team, maintaining high standards and ensuring every customer has a great experience. You’ll work closely with the Cafe Manager to keep the cafe organised, support staff and make sure everything runs as it should.

Key Responsibilities

Daily Operations

• Help oversee the smooth running of each shift, including opening and closing.
• Maintain high standards of cleanliness, food safety and presentation.
• Ensure products are well stocked, fresh and presented to a high standard.
• Lead by example and support the team during busy periods.

Team Support

• Help organise staff duties and ensure everyone knows their responsibilities.
• Support staff training, onboarding and development.
• Assist with shift cover and communicate any staffing issues to the Manager.
• Encourage a positive, professional and supportive team environment.

Stock and Standards

• Monitor stock levels and communicate ordering requirements to the Manager.
• Check deliveries, dates, stock rotation and product quality.
• Help minimise food waste and maintain accurate records.
• Ensure equipment and work areas are kept clean and organised.

Customer Service

• Deliver a welcoming and friendly customer experience.
• Handle routine customer queries and complaints professionally.
• Support the team in maintaining consistent service standards.

Communication and Accountability

• Complete opening, closing and daily checklists.
• Report cash discrepancies, stock issues, equipment faults and staffing concerns to the Manager.
• Assist with daily till procedures and cash reconciliation.
• Support the Manager in implementing procedures and improving how the cafe operates.

What We’re Looking For

• Previous hospitality or cafe experience, ideally with some supervisory responsibility.
• Strong communication and organisational skills.
• A positive attitude and confidence supporting a team.
• Reliability, initiative and good attention to detail.
• Someone who enjoys working in a fast-paced environment and takes pride in high standards.

What Success Looks Like

Someone who takes pride in their shift, supports their colleagues, keeps standards high and helps create the welcoming, efficient and professional environment that ME is known for.

The goal is simple: to help lead the team, keep things running smoothly and support the Cafe Manager in delivering a great business every day.

Pay: £13.50-£14.00 per hour

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• On-site parking
• Referral programme
• Sick pay

Experience:

• managerial: 1 year (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person