Cafe Supervisor

Cafe Supervisor — Kits Beach Coffee

Kits Beach Coffee is looking for a Cafe Supervisor to lead our team, run shifts, and help drive the day-to-day operations of a high-volume, community-focused café just steps from the beach.

This is a hands-on leadership role for someone who thrives in fast-paced environments, cares deeply about team culture and guest experience, and is ready to take ownership of how the café runs across shifts and throughout the week.

About the Role

As a Cafe Supervisor, you are responsible for how the team performs, how service flows, and how each day sets the next up for success.

You’ll lead shifts, support training and development, manage staffing and operations, and ensure the café is consistently running at a high level.

This is not just a “shift lead” position. You are expected to think ahead, solve problems, and take ownership of both people and systems. This is a leadership role that requires leadership experience and skills.

What You’ll Do

• Lead all front-of-house operations during your shift
• Set the tone, pace, and expectations for the team
• Manage staffing, breaks, positioning, and coverage
• Ensure smooth, efficient service and strong guest experience
• Dial in and maintain coffee quality throughout the day and bar quality in the evening
• Train and develop staff across all stations and systems
• Support hiring through trial shifts and onboarding
• Manage communication logs, checklists, reporting, and shift handoffs
• Identify staffing gaps, service issues, and operational opportunities
• Maintain inventory awareness and support ordering and planning
• Ensure each shift sets the next shift and day up for success

What We’re Looking For

• 5+ year’s experience in a high-volume café or hospitality environment
• Previous leadership and management or supervisor experience required
• Strong coffee knowledge and bar skills
• Confident leading a team and making real-time decisions
• Highly organized with strong attention to detail
• Calm and solution-focused under pressure
• Strong communication and people skills
• Someone who takes ownership and leads by example

Schedule & Availability

• Full-time position
• Open availability for mornings, evenings, and holidays
• Willing to step in to support the team when needed
• Lead evening events and bookings

Compensation

• Starting at $23.00/hour plus tips of six to eight dollars and hour
• Performance-based raises
• Growth opportunities into higher leadership roles
• Full benefits package

Why Work With Us

• High-energy, community-driven café environment
• Strong team culture with clear growth pathways
• Opportunity to take real ownership and grow into leadership
• Steps from Kits Beach
• Great base of regulars and community support

How to Apply

Please apply with your resume and a short note about your experience and why this role interests you.

Pay: From $23.00 per hour

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• Store discount
• Vision care

Experience:

• Barista: 3 years (required)

Licence/Certification:

• Serving It Right (required)
• FoodSafe (preferred)

Work Location: In person