Cake Consultant / Customer Service

South Miami

Job Description

Do you have an interest in cake and design?

Do you have attention to detail and love to work with people?

Then this might be the job for you!

At Edda's Cake Designs we are looking for outgoing, friendly and creative Cake Consultants to provide outstanding service to our customers!

Responsibilities

• Provide outstanding customer service; ensure customer needs are met in a timely fashion.
• Dynamically sell products by providing customers with information needed to make product-relation decisions
• Manage customer phone calls
• Monitor product quality and freshness and ensure proper rotation of products
• Properly stock storefront
• Maintain a clean and well organized work area
• Assist in other duties as assigned

Required Qualifications: Knowledge, Skills, & Abilities

• High energy, enthusiastic, and displays an affinity for our products and core values
• Excellent customer service and interpersonal verbal and written communication skills
• Ability to work in a team environment
• Must have good time management skills and the ability to multi-task with a calm demeanor
• Ability to follow directions, establish procedures, and prioritize tasks
• Ability to visually examine products for quality and specifications
• Ability to work a flexible schedule including early evenings, Saturdays, and holidays as needed
• Computer proficiency

Desired Qualifications

• Previous experience in retail sales is preferred
• Bilingual preferred- English is a must, Spanish is a plus
• Creativity and interest in custom cakes and other related products