Cake Decorator / Baker

Position Summary

The Baker is responsible for the baking and decorating everyday products sold at the bakery as well as providing courteous, friendly, and efficient customer service to customers.

Responsibilities

• Produce our entire line of baked goods: quality cakes, cupcakes, cookies, biscotti and any other production items as delegated by a manager
• Ensure exceptional product by following recipes, understanding prep procedures, and maintaining raw materials quality
• Make sure our baked goods are baked and decorated according to Carlo’s Bakery product standards
• Keep up with pace of store and customer flow
• Avoid overproduction during slow business weeks
• Rotate product in freezer/walk-in using FIFO method
• Understand proper use of all equipment: ovens, mixers, sheeters, scales, walk-in, and freezer
• Maintain a clean production area
• Clean and sanitize all equipment, work areas, containers and utensils
• Be quick, accurate and organized
• Respect your customers’ and co-workers’ space and time
• Prepare special orders to ensure customer specifications are met
• Make sure customers receive exceptional customer service at all times
• Ensure operations are in accordance with food safety and sanitation standards
• Greet, assist, provide efficient service and thank guests in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation
• Guide FOH staff on product questions and offer assistance in finding or suggesting product selection to customers
• Take specialty cake orders as requested by customers (e.g., special occasion cakes, party platters, etc.)
• Enter all specialty cake sales information into Salesforce
• Perform other duties as directed by a manager

Qualifications

• 2+ years Baking/Decorating experience or a Culinary Program Degree
• Experience instructing cake decorating classes
• Basic computer skills and knowledge of Microsoft Office (Word, Excel)
• Ability to work well in a busy environment
• Ability to work independently and as part of a team
• Ability to work on your feet for extended periods of time (8+ hours a day)
• Ability to work flexible hours, including weekends and holidays (according to customer demand)
• Food Protection Certification holder or willing to obtain certification within 30 days of employment

Pay: $18.00 - $20.00 per hour

Work Location: In person