Jimmy Johns
Cake Decorator
1 month ago
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Important information
Salary:
$30,000 – $36,000 / year
Location:
Chapel Hill, NC, USA
Work mode:
Onsite
Published on:
14 September 2026
What they need
Summary
As a Baskin Robbins Cake Decorator, you’ll be the creative face of our brand helping customers celebrate life’s moments by designing and finishing ice cream cakes that are both beautiful and delicious. You’ll greet guests as they come in, take custom cake orders, and make sure every creation is prepared accurately, quickly, and with care.
You’ll help deliver the Baskin Robbins experience customers love: friendly service, quality ice cream cakes, and attention to detail that make every celebration special. If you enjoy working in a fast paced, hands on, and fun environment where creativity matters, we want you on our team. Come be part of something sweet and rewarding!
Responsibilities
- Prepare, assemble, and decorate ice cream cakes according to Brand specifications
- Create customized ice cream cake designs, including lettering, borders, and themed decorations
- Ensure freshness, proper storage, labeling, and attractive cake displays
- Provide excellent customer service by greeting and assisting customers in a friendly and efficient manner.
- Maintain strict cleanliness and food safety standards at all times
- Track cake inventory and communicate supply needs
- Complete orders accurately and on time
- Assist guests with cake related questions and special requests
- Follow all company procedures and health regulations
- Performs other duties as assigned
Skills & Abilities
- Previous ice cream cake decorating or bakery experience required
- Proven ability to decorate cakes neatly, consistently, and efficiently
- Strong attention to detail and time management skills
- Ability to work independently and meet daily production goals
- Customer focused mindset with good communication skills
- Availability for a flexible schedule, including evenings, weekends, and holidays
- Ability to stand for extended periods and lift moderate weight
Physical Requirements
- Must be able to communicate, read and write the English language fluently and clearly
- Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, lifting to 50 lbs., standing and moving about the unit the entire workday
- Ability to hear within the normal range
- Ability to see within normal parameters
- Ability to lift moderate weight
As a Baskin Robbins Cake Decorator, you’ll be the creative face of our brand helping customers celebrate life’s moments by designing and finishing ice cream cakes that are both beautiful and delicious. You’ll greet guests as they come in, take custom cake orders, and make sure every creation is prepared accurately, quickly, and with care.
You’ll help deliver the Baskin Robbins experience customers love: friendly service, quality ice cream cakes, and attention to detail that make every celebration special. If you enjoy working in a fast paced, hands on, and fun environment where creativity matters, we want you on our team. Come be part of something sweet and rewarding.
We offer significant opportunities for full-time employment and advancement opportunities for dedicated, hardworking team members. A majority of our store and corporate leadership started their employment with us as a part-time Delivery Driver or In Shop! We provide paid time off and health insurance options for all eligible hourly employees as well as a free meal program and significant manager training opportunities.
Benefits:
- Full-time team members (30+ hours/week) are eligible for our benefits package, which includes:
- Dental Insurance
- Medical Insurance
- Vision Insurance
- Retirement plan with employer match
- Part-time employees (under 30 hours/week) are not eligible for benefits.
Brand Summary:
This Franchisee is an affiliate of several entities which independently own and operate Jimmy John’s Sandwiches franchise locations. Our company is based in Illinois, operating 100+ Jimmy John’s stores in 8 states (Colorado, Illinois, North Carolina, Ohio, South Carolina, Texas, Washington and Wisconsin), and we are continuing to grow with new store development and acquisitions. We strive to be the BEST Jimmy John’s Franchisee group, deliver EXCEPTIONAL customer service and provide GREAT CAREER OPPORTUNITIES to our team members.
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