Call Center Agent

Full job description

Are you looking to grow professionally while boosting your income? Cubitrek is hiring motivated individuals to join our team as Call Center Agents!

What You'll Be Doing

• Make outbound calls to potential clients in the USA and other international markets.
• Introduce Cubitrek and explain our digital marketing, web, and AI-powered services.
• Understand client requirements and identify potential sales opportunities.
• Conduct cold calls and follow up with leads and potential clients.
• Build and maintain relationships with international clients.
• Book calls and meetings with qualified prospects for the expert team.
• Communicate professionally with clients through phone calls and video meetings.
• Follow up with prospects and move them through the sales process.
• Prepare and share proposals, quotations, emails, and other sales documentation.
• Maintain proper records of leads, calls, follow-ups, meetings, and sales activities.
• Work closely with the internal team to ensure a smooth client handover.
• Meet sales targets and contribute to overall business growth.
• Participate in content creation, particularly video content, when required.

Services You'll Be Selling

You will be involved in selling and promoting Cubitrek's services, including:

• SEO
• Paid Advertising
• Social Media Marketing
• Web Solutions
• AI-powered Automation
• Other digital solutions offered by Cubitrek

What We're Looking For

• Minimum 1 to 2 years of experience in cold calling, telesales, international sales, business development, or a call center environment.
• Previous experience dealing with international clients, particularly from the USA, UK, Europe, Australia, or other international markets.
• Strong English communication skills, both verbal and written.
• Confident and professional personality with good interpersonal and presentation skills.
• Comfortable handling outbound sales calls and video meetings.
• Good understanding of sales, lead generation, follow-ups, and client relationship management.
• Ability to understand client needs and identify potential business opportunities.
• Ability to prepare professional proposals, quotations, emails, and other sales-related documentation.
• Willingness to learn about digital marketing and AI-powered services.

Good to Have

• Experience in international sales or international call center campaigns.
• Experience selling digital marketing, IT, web, or software services.
• Basic understanding of SEO, Paid Ads, Social Media Marketing, Web Solutions, or AI.
• Active and professionally maintained LinkedIn profile.
• Comfortable participating in video content creation.
• Positive, energetic, and proactive approach.

What We Offer

• Competitive Base Salary + Sales Commission
• Annual Bonus
• Health Insurance
• Life Insurance
• Performance-based growth opportunities
• Opportunity to work with international clients
• Fast-paced and growth-oriented work environment
• Opportunities to learn and grow in Sales, Digital Marketing, and AI

Work Location: In person