MAD Live Solutions
Call Center Agent
9 days ago
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Important information
Contract type:
Permanent
Salary:
$35,360 – $54,080 / year
Location:
Los Angeles, CA, USA
Work mode:
Onsite
Published on:
15 October 2026
What they need
About Us
MAD Live Solutions partners with clients to deliver outstanding customer experiences through effective communication and support services. We are expanding our Los Angeles team and looking for driven individuals to join us.
Position Overview
We are hiring an Entry-Level Call Center Agent to handle customer inquiries, provide information, and support client campaigns. This role is ideal for individuals with strong communication skills who are comfortable working in a fast-paced environment.
Key Responsibilities
- Handle inbound and outbound customer calls
- Provide accurate information about products and services
- Resolve customer concerns in a timely and professional manner
- Document customer interactions and maintain records
- Meet daily and weekly performance targets
- Collaborate with team members and supervisors
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