Call Center Agent - Corporate

The role revolves around being the first point of contact, and thus, establishing the first impression of the company. The ideal candidate must be a highly committed, responsible, and creative individual with excellent interpersonal skills and the ability to work well under pressure.

Job Salary: maximum 6,500 AED depending on skills and experience

Job Location: Dubai, UAE

Work Shift: 5 days a week (Monday-Friday), 9 hours per day, flexibility is expected

Requirements

• Minimum of 2 years’ experience as a Call Center agent or similar role in the UAE, hospitality background is preferred
• Full English proficiency is required, additional spoken languages are an advantage
• Excellent verbal and written communication and interpersonal skills, and knowledge of telephone etiquette
• Customer-focused and adaptability to different personality types
• Ability to multi-task, set priorities, and manage time effectively
• Excellent active listening and problem-solving skills
• Intermediate computer literacy is required e.g., MS Office

Candidates who can join immediately will be prioritized