CALL CENTER AGENT (DEBT COLLECTION)

JOB VACANCY – G&N SUCCESS MANAGEMENT (M) SDN BHDPosition: Debt Collection Officer / Collection Executive

Location: Sentul Raya Boulevard
Walking distance to LRT Sentul Timur

Salary: RM1,700++ – RM4,000++ per month
Working Hours: 9:00 AM – 6:00 PM
Working Days: Monday – Friday

Job Description

We are looking for motivated, responsible and hardworking individuals to join our growing team as Debt Collection Officers / Collection Executives.

Responsibilities:

• Contact customers by telephone to follow up on outstanding payments.
• Negotiate and arrange suitable payment plans with customers.
• Follow up on assigned accounts and maintain regular customer contact.
• Update customer information and collection status accurately in the system.
• Achieve individual and team collection targets.
• Handle customer enquiries professionally and courteously.
• Conduct follow-up and field visits when required.
• Prepare daily and weekly collection reports.
• Perform other collection-related duties as assigned.

Requirements

• Minimum SPM qualification or equivalent.
• Fresh graduates are welcome to apply.
• Experience in debt collection, customer service, telemarketing or sales is an advantage.
• Good communication and negotiation skills.
• Target-oriented, responsible and hardworking.
• Able to work independently and as part of a team.
• Basic computer skills.
• Able to communicate in Bahasa Malaysia and English. Other languages are an advantage.

Benefits

• Basic salary RM1,700++ – RM4,000++
• Attractive performance incentives.
• Career growth opportunities.
• Training and guidance provided.
• Friendly and supportive working environment.
• Convenient location — walking distance to LRT Sentul Timur.
• Regular working hours: 9:00 AM – 6:00 PM

How to Apply

Interested candidates are encouraged to apply through Indeed with an updated resume.

Join G&N SUCCESS MANAGEMENT (M) SDN BHD and build your career with us!

Pay: RM1,700.00 - RM4,000.00 per month

Benefits:

• Flexible schedule
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person