Call Center Agent-s

Call Center Agent – No Experience Required

Job Type: Full-Time
Experience: No experience required
Location: Cebu City

Job Description

We are looking for motivated and customer-focused individuals to join our team as Call Center Agents. No prior call center experience is required. Full training will be provided to successful candidates.

As a Call Center Agent, you will assist customers with their questions, provide accurate information, resolve concerns, and ensure a positive customer experience.

Responsibilities

• Answer incoming customer calls professionally.
• Assist customers with inquiries, requests, and concerns.
• Provide accurate information about products or services.
• Handle customer complaints and provide appropriate solutions.
• Document customer interactions accurately.
• Follow company policies and procedures.
• Meet quality, attendance, and performance standards.
• Maintain a professional and positive attitude at all times.

Qualifications

• No call center experience required.
• High school graduate or equivalent.
• Good verbal and written communication skills.
• Basic computer knowledge.
• Willing to work on shifting schedules, weekends, or holidays when required.
• Customer-service oriented and willing to learn.
• Must be reliable, responsible, and able to work well with a team.

What We Offer

• Paid training
• Competitive salary
• Performance incentives
• Career growth opportunities
• Health and other company benefits
• Supportive and professional work environment

Fresh graduates and applicants with no BPO experience are welcome to apply!

Pay: Php14,822.13 - Php26,433.25 per month

Benefits:

• Additional leave
• Company car
• Company Christmas gift
• Company events
• Free parking
• Gym membership
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person