Call Center Appointment Setter

Company Overview Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency.

Position Overview Our Appointment Setters are the first point of contact with our clients. We are looking for professional, confident, and energetic appointment setters to schedule appointments using our success-proven lead system. Not only will you be working with a great team, but there is also no cold calling! We offer an hourly + commission package, and paid training. The best part of all, there is opportunity for growth!

SUPERVISORY RESPONSIBILITIES:

None

ESSENTIAL DUTIES & RESPONSIBILITIES:

• The candidate may be required to perform, but not limited to, the following:
• Contact Company provided leads to set qualified appointments
• Communicate with clients by phone, text and email to understand their needs
• Maintain a working knowledge of the company’s various services
• Establish relationships with past and potential customers to facilitate sales
• Find potential customers through networking, cold calling and industry research to increase sales
• Use data to help customers understand how products can help them achieve their goals
• Complete administrative tasks, such as processing and recording sales in CRM and tracking data in excel or google sheets

KNOWLEDGE, SKILLS, & ABILITIES:

• 1-2 years of call center experience
• Excellent verbal and written communication skills
• Proficient computer skills including Microsoft Office and Salesforce or other CRM
• Ability to contact customers, complete sales reports and manage other tasks independently
• Reliable IT equipment, internet and adequate workspace.
• Ability to handle high call volume
• Previous experience with an auto-dialer(Ring Central)
• Ability to work 40 hours per week, including a Saturday rotation

Education & Experience

• High School Diploma or equivalent

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Prolonged periods of standing or sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

BENEFITS:

• 401(k) Plan
• Medical Insurance
• Paid Holidays
• Paid Time off

We are an Equal Opportunity Employer Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.

Applicants must be U.S. residents; only candidates currently residing in the United States will be considered.