Call Center - Customer Support

Brief Description Call Center Representative – Claims Support

Assist customers with starting new accident claims

Provide professional, friendly service on every call

Answer Questions About Estimates And Next Steps Offer available inspection options

Enter information quickly and accurately using multiple systems

Support the team with additional tasks as needed

What We’re Looking For

Strong typing and computer skills

Ability to thrive in a fast-paced environment

Clear, professional communication

Requirements Requirements & Qualifications

Computer literate (basic to intermediate skills)

Strong typing and data-entry ability

Bilingual (English/Spanish) preferred

Excellent verbal communication; professional, assertive, and customer-focused

Able to thrive in a fast-paced, high-volume environment

Consistent record of strong performance and reliability

Ability to follow established procedures accurately

Flexible schedule and reliable transportation

Dependable in adhering to assigned work schedules

Previous Customer Service Experience Preferred High School Diploma required

Summary Summary – Claims Support Agent

We’re seeking a reliable, customer‑focused Claims Support Agent to assist callers in a fast‑paced environment. Candidates should be computer‑literate, strong communicators, able to follow procedures, and comfortable handling high call volumes. Bilingual (English/Spanish) skills, flexible availability, and dependable transportation are helpful.