Call Center Executive

Key Responsibilities:

• Make outbound calls and generate new sales leads.
• Explain products/services and handle customer queries.
• Follow up with prospects and close sales.
• Achieve monthly sales targets and KPIs.
• Maintain customer records and updates in CRM.
• Upsell/cross-sell products to existing customers.
• Handle objections professionally and build customer relationships.
• Collaborate with the sales team to improve performance.

Skills Required:

• Fluent Hindi communication (mandatory).
• Excellent verbal communication and convincing skills.
• Experience in outbound tele-sales/telemarketing preferred.
• Good knowledge of sales techniques and objection handling.
• Familiarity with CRM, dialer systems, and MS Office.
• Target-oriented, self-motivated, and a good team player.

Preferred: Experience in a call center/high-volume outbound calling environment.

Hindi Communication is mandatory