Call Center Executive

Key Responsibilities:

• Make outbound calls to potential customers from a provided list to sell healthcare packages and services.
• Conduct needs analysis and provide personalized healthcare solutions based on customers' requirements.
• Educate potential clients about various healthcare services, including insurance plans, medical check-ups, wellness packages, and other offerings.
• Achieve and exceed daily, weekly, and monthly sales targets set by the management.
• Handle customer objections, answer inquiries, and resolve issues related to the healthcare packages.
• Update customer information in the CRM system and ensure accurate records are maintained.
• Follow up with leads and potential customers who have shown interest in healthcare services.
• Provide detailed information about the features, benefits, and pricing of healthcare products.
• Maintain a high level of professionalism and customer service throughout all interactions.
• Work closely with the sales team and management to optimize sales efforts and meet goals.
• Maintain up-to-date knowledge of the healthcare industry and the services offered.
• Continuously improve sales techniques and communication skills through training and feedback.

Requirements:

• High school diploma or equivalent
• Proven experience in outbound tele sales or telesales
• Strong verbal communication skills with the ability to explain healthcare services clearly and confidently.

Experience : 1- 2 Years

Timings: 10:30 AM to 6:30 PM or 2:30 PM to 9:30 PM