Call Center Executive

Company Name: Walton Hi-tech industries Plc

Location: Dhaka (Mirpur)

Job Type: Contractual

Workplace Type: Full-time

Job ID: IJOB202670248

• Attend inbound and outbound calls of customers
• Listen and understand the customers` complaints and provide suitable solutions to customers
• Receive customer complaints and forward the complaint to the concerned department
• Provide information over the phone to customers regarding products & services.
• Follow up after sales service-related emails and reply to the customers
• Provide excellent customer service and give precise information to the customer.
• Report day-to-day activities to the concerned authority.

Requirements

• Experience: 1-3 years
• Education: bachelor in any discipline
• Skills: customer service skills, customer inquiries handling, call center operations, customer service, customer-service, customer service, call center management, call center administration, customer service training, customer service management

Last Date of Application: 28 October 2026