Call Center Executive (morning shift)

We are seeking a dynamic and polished Client Experience Specialist to serve as the primary voice of Amtech Systems. In this role, you will be the bridge between our innovative technology solutions and our valued clients, delivering an exceptional, high-touch support and communication experience.

Key Responsibilities

• Client Engagement: Handle incoming inquiries via phone, email, and chat with a high degree of professionalism, empathy, and product knowledge.
• Consultative Support: Guide prospective and existing clients through our interactive display and audio-visual product offerings, addressing their technical and operational needs.
• Relationship Management: Cultivate strong, lasting relationships with clients, ensuring seamless onboarding and continuous satisfaction.
• Coordination: Collaborate closely with our sales and technical support teams to resolve inquiries swiftly and manage client accounts effectively.

Qualifications & Skills

• Exceptional verbal and written communication skills with a polished, professional demeanor.
• Prior experience in customer success, client services, or high-end concierge support (tech or AV industry experience is a strong plus).
• Tech-savvy with a natural ability to learn and articulate complex interactive hardware and software solutions.
• Strong organizational skills with meticulous attention to detail.

Pay: Rs50,000.00 - Rs79,000.00 per month

Work Location: In person